4.16.2012

Guest.Survey

So I've been doing this for over two years now, and I have probably used at least 4 different versions of a guest survey. This is my favorite so far. I like it for several reasons.

First, it's clean. I use a half sheet (as opposed to some people's quarter sheet) just because it looks less cluttered and it's also easier to store. I put them right with the order forms when I close the order.

I also am getting the  most important information. Of course I want people to like the show. So I take their feedback about what they like. I also want to know who will book! I've found several different ways to word this. I like this wording best because it reminds the guest that they are doing this for the sake of their friend too! :)

Most importantly, it gives me good info on whether or not the person is interested in the business. I collect these at the end. If the guests has circled 8 or above, I try and schedule a time that night to get with them in the next few days. If they circle 5-7, I call within the next couple of days to follow up. A 4 and  below, I put on my list to keep in contact with, and I invite them when I have OP nights, etc.

Let me know if you would like a PDF copy.



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