A BAZILLION Reasons to Attend Regional Rally!!!

If you could see me now, you'd think I'd had way too much sugar today. Actually, I did have way too much sugar today, and am headed soon for a glass of strawberry milk... just don't tell my mom. Anyway, I'm SUPER EXCITED and totally hyper about the recent announcement of REGIONAL RALLY!!! It's COMING!

Last year I posted this blurb about regional rally. You should read it. It's short and sweet. Go ahead, I'll wait.

...

Ya done? I know. It says it all. Premier is AWESOME. It's a great way to support your family, and YOU GET OUT OF IT WHAT YOU PUT INTO IT. That means if you're not getting the results you want, quit making excuses and figure out HOW to get them! January is the PERFECT time for a Rally.  It's the new year, when we make all of our new resolutions, like losing this pregnancy weight... or getting my business jump started in this new town! And Rally is ALWAYS, 100% of the time, inspirational, educational, and a STINKIN' BLAST!

There ARE a bazillion reasons to go to rally. I'm not going to list them all for you, but you should know: You WILL LOVE IT. You WILL be inspired. You WILL get new ideas. And you WILL get to see the brand new spring & summer lines AND order them with an ADDITIONAL 30% off!!! In addition, for the second year in a row, Premier is hosting rally in WAY more locations so that it's feasible for everyone to attend. PLUS, Rally is even CHEAPER this year than it was last year! So. Mark your calendar. November 1: Register for Regional Rally. 

Using Labels Like Woah

If you haven't discovered Avery Labels yet, you're missing out. I use labels A. Lot. I have always gotten mine from Walmart but last time I went, they only had the "eco friendly" which are more expensive. I mean, I'm not saying I'd rather save money than save the environment... but... I like saving money. Anyway, here's what to look for:

And here are different ways I use them:

Labeling EVERYTHING with my contact information. I put these labels on the back of catalogs, customer receipts, hostess packets, style guides, mini catalogs, home show folders, sponsoring packets, opportunity brochures, and anything else that customers or hostesses may come in contact with! I just create a file and print as needed. Usually I change the font or colors because it's more fun that way. :)

Label Gifts. Anything that will go home with the girls also gets a label with my information on it. Here are some items that I've used in booking activities or gift with purchase.

Jewelry Cleaner

Chapstick (Was in a Summer Makeup Bag)

Keeping My Catalogs.

Often, people want to take my home show catalogs home with them. I've found that often when ladies feel guilty about not ordering, they'll say they want to take a catalog and order later. They NEVER DO. I've started putting these labels on and then covering the catalog with the clear catalog protector cover from PDI. Now that we have the online catalog, I can feel even less guilty for trying to avoid sending catalogs home with every guest!

Some hostesses are really great about returning every little item you give them, down to the tax cheat sheet. Others ask for nine different catalogs to give out and then never return them! I've started putting these label, along with a clear catalog protector, on my catalogs that I give to my hostesses for pre-orders. Then when I'm hostess coaching I point out that we recycle the catalogs, so please return them!

Labeling Jewelry

At Christmas time I have a "Treasure Box." After spending $75, ladies get to shop in the treasure box for discontinued, SALE jewelry. I calculate the total in advance and label the items like this:

Mass Mailings

When I send invitations to my renewal show, Christmas cards, or when I am using the post cards that Premier provides advertising promotions, I use my Hood & House program to print labels. It's easy peasy! If you don't know how to do this, here are the steps:

Step 1: Choose REPORTS on the left side of your screen.

Step 2: Under "Lists & Labels" choose Customers

Step 3: Select the names of the girls you would like labels for

Step 4: At the top of your screen, select LABELS

Step 5: Select your Parameters and hit "OK"
This is where you choose your font and size for each line

From here, you'll get your page of labels and be ready to print!

Hostess Coaching Cards

When I get a new hostess, I print five labels for her. I pull out my sheet of hostess labels once per week for mailings. Each hostess will eventually get 4 hostess coaching cards and then one thank you card. Printing these labels in advance saves me time and helps me track the mailings I've done for each girl. 

Compliment Card

Print these labels and put them on the back of your business card. Then when someone compliments your jewelry in public, you can give them your card and "coupon" as a thank you!

Sometimes I also use shipping labels (6 per sheet). They look like this:

I only have a couple of uses for these so far. 

Dropping Catalogs:

This is my favorite use of the labels. At Rally every year, you are allowed to pick up as many of the previous year's catalogs as you can load home with you! I like to take these home and then print these labels. The goal is to drop the catalogs off at local places of business with waiting rooms. Some ideas are: doctor's offices, dentists, salons, oil change places, the veterinarian, DMV, etc. Sometimes boutiques will take them too.

"Triple Treat" Booking Activity:

I saw this at a Rally. For this booking activity, you load a tray with hostess cakes tied with a bow. The girls get to pick a hostess cake and on the bottom it has one of these stickers. Each sticker has a different item they've won (charm bracelet, free shipping, extra tickets or Diva Dollars, etc)

And that's all I've got for now! I know there are other ways I've used them. I would love to hear feedback or your creative ideas for using labels!

Love you!

Denise

Trick or Treat!

YAY! It's October! Which means Halloween is just around the corner. Who doesn't love dressing up and getting free candy? AND... every jewelry lady's dream: Lots of mommies with young children coming TO YOU. What a prime opportunity to spread the word about Premier. This Halloween I will NOT be attending parties or trick-or-treating myself. We are toooo darn PREGNANT for that situation! But what a better use of my sitting in a chair skills than passing out candy and treats for mommies! I posted to Facebook and did some googling to look for different ideas for making the most of Trick-or-Treat time in my neighborhood. Here are some of the ideas I've found and the one that I decided to go with. I encourage you to mix and match and make them your own. Let me know what you come up with!!

...Payday
Hand out Payday candy bars. Attach a note that says, "Premier could be your Payday! Call me" and add your information. Put it in a treat bag with a coupon, your business card, and/or a mini catalog. 

...Smarties
Put Smarties in a treat bag with a note that says, "Be a Smarty, Host a Party!" Put it in a treat bag with a coupon, your business card, and/or a mini catalog. 

...Snickers
Attach a note saying, "You won't SNICKER when you see all of the jewelry you'll get for FREE!" Put it in a treat bag with a coupon, your business card, and/or a mini catalog. 

...Popcorn Balls
Buy prepackaged popcorn balls at Walmart and stick a business card and label that reads: "Business is poppin" or "I would love to pop over and help you earn free jewelry" or "Pop over and learn how you can add extra cash to your month!"

...LifeSavers
Use individual lifesavers. Staple them to your business card with a label that reads: "Premier has been a real lifesaver, let me show you how!" Or "Hosting a jewelry show can be a lifesaver for holiday shopping. Earn jewelry free when you party with me!"

...Treat for Mom
Include a coupon on your candy or in your treat bag that says, "This treat is for Mom! 20% off your order!"

...Stuffed Treat Bag 
Include whoppers, spree, smarties, and smiley face suckers or stickers, & a note that says:
To all the MUMMIES:
Looking for a WHOPPER of a good time this Holiday Season?
Interested in a Premier Designs Shopping SPREE?
Why not host your own Holiday Jewelry Show & earn lots of FREE and HALF-PRICE Jewelry?
After a great night of jewelry, friends and fun, your guests will surely leave SMILING!
So, be a SMARTIE and book your Premier Designs Jewelry Party today!
Hope to hear from you soon!
[Then enter your contact info]

I saw some moms post about sending these bags to school with their kids, too!

...Mini Catalog
Use with any candy! Just drop a mini catalog and a coupon in with whatever candy you're handing out!

...A Little Note
Here's an idea for a little note:

Hello Neighbor!
I thought this would be a fun way to introduce myself. I am a Jewelry Lady with Premier Designs Jewelry. 
If you call me within 48 hours, I will have a FREE charm bracelet for you! [Or insert coupon/gift]. 
All I ask is that we set up a 10 minute appointment so that wee can meet and I can show you a little bit about what I have to offer!
I can explain how you can get even MORE free jewelry, or even make some money of your own, and also present you with your free gift!
I really look forward to meeting you. Remember to call within 48 hours!

And the Winner Is...
My own creation! :)
I loved all of these adorable ideas so much. However, I thought of doing this little poem and was just too thrilled. :) So, my sweet graphic designer hubby helped me come up with these cutie coupons (notice she's even wearing Premier jewelry!). They are designed to print as 4x6 photos. To me, it's TOTALLY worth it to buy prints rather than use up ink and cardstock and then have to cut them all out. Plus, check out these great deals! 

• York offers 100 free prints to first time users. They also have a promo for prints for $.05 each.
• Shutterfly offers 50 free prints when you sign up. (I went with this deal)
• Walmart offers 25 free photo prints when you register with them. Then they're only $.09 after that.
• Snapfish offers 20 free prints when you first sign up. Then they're only $.09 after that. 

If you don't want to print them at a store, you could totally do four per page on card stock. Also, My poem says 40% off. I know that's a lot, but my goal is to make contacts, not a profit, and several ladies mentioned they don't have a whole lot of response with this type of thing. So, go big or go home, right? I'm new to this town (just moved to MO from TN last month!) so I need to get my neighbors' attention! I kept that extra little percent hoping that I can make back the money that it cost to do this project! (Only $8 worth of catalogs plus the $4.36 shipping cost from Shutterfly!) Here it is:

To get the 4x6 JPEG of this file, click here!

The plan is to attach my label to the back of each coupon. Then I will staple a coupon to a mini catalog (also with my label on it) and pass them out to the mommies. Of course, we'll hand out candy too! Wish me luck!

It's BOOTH Season! #FallYa'll

Girls! It's OFFICIALLY my favorite time of year, HANDS. DOWN. I love love looooove fall for a bazillion reasons: 1. It's pretty. 2. The holidays are coming. 3. It's no longer kill-me-now-before-I-melt HOT. (Which was even worse being overly prego this year). 4. Cider, Chai, & Hot Chocolate. And pumpkin or apple flavored everything. 5. It's pretty. 6. The holidays are coming. and 7. It's pretty!

There are (whatever a bazillion minus seven is) more reasons I love fall, but we're going to take time today to focus on items number 2 and 6. 

Girls, holiday season is PRIME BOOTH SEASON. Churches, schools, banks, community centers, nursing homes, hospitals, and on and on! Keep an eye out in the paper, call your chamber of commerce, and definitely ask friends and neighbors for ideas of great places to set up your booth!

Here's what you need to know:

The Goals:

Goal #1: Sell Jewelry OFF OF YOUR TABLE

In my experience, and from my jewelry lady friends, I've learned that you are going to be more successful if you sell jewelry off of your table rather than try and collect orders. People approaching you at booths are A) strangers and not going to be super thrilled with giving their money away and expecting a shipment, and B) probably at an event where they were expecting immediate gratification. They want it NOW! :) 

When choosing what jewelry you're willing to sell, you'll want to consider a couple of items:

1. When is your next home show? If you have one coming up, you'll need to have your samples for showing. If you have over a week, you can place an order immediately to replace anything you've sold. 

2.  Which items are retired? These should be the first to go! Don't let go of your favorites if you think you'll want them later. Replacing these pieces is not always easy! Most of my samples that are retired I am happy to part with. I would rather have the cash to buy jewelry from the current line! 

3. What condition are the pieces in? If your jewelry has been worn a lot, or if you have something that is broken, be extra careful not to include these on your table. You don't want to advertise your "worn out" jewelry. Take the time to clean those pieces that can be cleaned to look like new. Don't put out anything that is broken or tarnished.

Goal #2: Collect Names!

Booths are a GREAT PLACE to collect names. You may want to consider having a drawing in order to entice the ladies to leave their information with you. Here is a sample of an EASY drawing slip. Just print these on 1/6 or 1/4 of a sheet of paper and have a jar to drop them in!

Goal #3: Book Shows!

Definitely have your calendar on hand. You may even want to offer a special incentive for booking while they're standing there with you. Maybe they'll get an additional $25 in free jewelry to spend at their show, or maybe you'll bring them a special gift (a charm bracelet is cheap, and attractive!).

How To:

Step 1: Find the events. Search the internet, ask around, etc. Then sign up. I would NOT recommend signing up for any booth where you have to pay a large fee. I've seen bridal shows that charge $700 for a vendor to sign up!! This is fine for a photographer who makes $3000 off of ONE bride, but it's just not a good idea for jewelry ladies! I like Free - $25. 

Step 2: Prepare your booth. You'll want an attractive booth, with plenty to look at, but not too overwhelming! You could set it up like your display at home shows, or add a little flare. You might consider adding a sassy scarf to Mandy or a theme with some SIMPLE decorations (fall, Christmas, animal print, etc). You'll also want to prepare some signs to get attention. Print them on the computer or decorate by and and put them into a picture frame for a professional look. Here is a part of my booth from this past week. We had a fall theme, of course! 

For my 8x10 Fall into Fabulous Flyer, click here.
For my 4x4 Prices sign, click here.

This time in my frame I had a sign for the specific catalog promotion I am doing. In the past I have done a sign that says something along the lines of, "Ask me how to get this jewelry for FREE!"

I'm so sad I forgot to take pictures before we got started. The bank I was at (This was Customer Appreciate Day) supplied 8 foot tables for us, and then I had two 4ft tables that have adjustable legs, so I was able to have a shorter table in front and create a stair step look. It was the MOST SPACE I've ever had and it was GREAT! But by the time I remembered to take pictures, the ladies had destroyed the pretty little set up. :) 

Anywho, here is a list of other items you won't want to forget.

• Tables
• Table Cloths
• Decorations
• Jewelry, cleaned and tagged (unless you are using flat prices, like above)
• Frames/Signs
• Business Cards
• Sponsoring Packets
• Lights
• Bags for putting purchases in (include business card in bags)
• Jar (for drawing)
• Pens
• Slips (for filling out; drawing)
• Calendar
• Mirrors
• Neck Boards, Bracelet Bars, etc.
• Mandy
• Money Bag
• Propay Jak
• iPad or whatever you use to run your debit cards
• Catalogs, Labeled & Covered
  • 
    

Step 3: Go to your event! Have a great time. Be personable, professional, and outgoing. Just like at your shows, be friendly, complimentary, and excited about what you do! Tell them about your specials, or a little about Premier, or about how they can get free jewelry. Pass out business cards and take lots of names! Sell your jewelry and make sure EVERYONE knows about the Golden Guarantee and how to get in touch with you. While exchanges are no fun, they are a great way to serve our customers and make connections!

Step 4: FOLLOW UP! If you're doing a drawing, draw a winner and call her with the good news. Be prepared with verbiage to ask for a show or permission to contact her with the next hostess promotion. Then call EVERY person whose name you got! Let them know that while they did not win the drawing, there are LOTS of ways to earn plenty of FREE jewelry with Premier!

I would LOVE to see what other ideas you have for booths! Please feel free to comment below or message me!

More links for successful booths:

• http://julieannejones.com/booths
• http://ceoofmeinc.com/vendor-event-success-tips-for-direct-sales-home-party-plan-consultants/

my FALL INTO FABULOUS event

Alright, so a couple of days ago I mentioned my FALL INTO FABULOUS event that I am attempting. I haven't had HUGE luck with these in the past, so I'm not promising it will turn out fabulously. Vickie has been successful with similar events before and since I am currently unable to do home shows and because we now have the fabulous new online catalog, I'm going to try it again! Here's the rundown of what I'm doing. I WELCOME suggestions and ideas!!







The Goals
- To have as many catalog shows open in October as possible.
- To promote our newest tool, the Online Catalog. Of course, I don't want sales via the online catalog to harm or replace my home show business, but it's a great tool for this particular event and this particular (ginormously pregnant) time in my life!
- To have a way to keep in touch with my hostesses and customers as I take a couple of months out of the home show world. 
- To continue earning income as I take a "maternity leave" from the home show business! This is mostly a small side perk as I am awarding quite a bit of money, I don't expect a huge income. But this will help to earn my CV for my commission check.

The Details
The girls have until October 17 (one week before the end of the accounting period) to collect as many orders as they can. I give myself a week because in my Catalog Show experience, the girls are NEVER ready on the intended end date. This way I have a few days wiggle room and can still have the shows in before the end of the accounting period.

I award each girl $25 in free jewelry just for participating and then they get the catalog show hostess benefits. The girl with the most sales earns $50 in jewelry instead of the $25.

The Plan

1. Advertise:  
I posted a blurb about the event on my webpage.

I sent a text to every girl in my phone book who I thought may possibly be interested.

I sent an evite to every girl whose email address I had or two any girl who has told me they are interested in participating. This helps me track the official YES RSVPs.

Now all of these are techy impersonal! I like to do these first so that they have the information in front of them. The next step is to CALL CALL CALL! Follow up with your girls so that they know you're interested in THEM PERSONALLY.

I also had a flyer at my booth yesterday. My sweet husband designed this for me. I was able to talk about the event in person, collect names, and then send the evite and rest of the details via email. 

2. Send Details
After I have my RSVPs, I send out an email with all of the details. Click here to see the details I sent. Then I will call to follow up with girls and make sure they don't have any questions and have some guidance for a great catalog show.

3. Keep in Touch!
Over the next few weeks, I'll keep in touch with the girls, offering encouragement and answering any questions they may have. 

And I think that's it! :) Let me know if you have any suggestions or ideas to make this event more successful. It's been fun to plan, but what's the point if I don't have participants! :)

Fall Into Savings Promo Starts Today!!!

If you haven't already, definitely check out the new Fall into Savings Promotion that Premier is offering. This is a great way for customers to get the most bang for their buck! I am personally not doing home shows this month. (Until this baby is born and settled, I will be focusing on catalog shows, customer Service, getting the new house organized, building contacts in my new town, and making plans and goals for the new year.) However, I still wanted to send out some quick tips and ideas for using the awesome tools Premier has been providing. Here are a list of the available tools, links to each, and ideas for using them!







Details Flyer:

• For your personal use
• Use to train new jewelers

Hostess Flyer:

• Put in hostess packets
• Put in customer home show folders. Consider putting in a sheet protecter. 
• Put in an 8x10 frame & display at home shows or booths (I have a booth at a bank tomorrow where I'll be putting a FALL INTO FABULOUS flyer up)

Hostess Postcards:

• Send to hostesses who are already scheduled for this month
• Send to hostesses who have cancelled or recently expressed interest in doing a show
• Send to hostesses who have a show booked for November or December to see if they'd like to move their show up.
• Attach to customer receipts at checkout
• Include in thank you, reminder, or greeting cards
• Snapshot & post to your social media sites (Facebook, Twitter, Instagram, etc)
• Snapshot & embed in your emails

FAQs:

• For your personal use
• Print a copy and take to shows for answering questions & closing shows
• Use to help downline & new jewelers

Video:

• For your personal use. 
• Use to get excited (she's enthusiastic) for training & verbiage, & ideas
• Make sure to watch! She has LOTS of great ideas and tips!

Coupons:

• Have hostess hand out coupons as she is collecting pre-orders
• Have hostess email or post to Facebook
• Send in invitations
• Attach to catalogs
• Use to remind customers of special at checkout

Customer Flier:

• Put in customer home show folders. Consider putting in a sheet protecter on the back side of the hostess flyer. 
• Put in an 8x10 frame & display at home shows or booths

Customer Invitations:

• Send invitations for your hostess
• Email PDF for your hostess to print and share or post to Facebook

Under $50 List by Page #:

• Include in Hostess Packet
• Include in Customer Home Show Folder
• Laminate or Put in Page Protecter & keep at checkout
• Send a link to PDF in an email about the special. 
• Include a link on your new personal webpage
• Advertise the new online catalog and special together

Under $50 List by Price:

• Include in Hostess Packet
• Include in Customer Home Show Folder
• Laminate or Put in Page Protecter & keep at checkout. Help the customer decide which items to get for FREE to get her the best price.
• Send a link to PDF in an email about the special. 
• Include a link on your new personal webpage
• Advertise the new online catalog and special together

The Personal Websites Have Arrived!

I know, it's been entirely too long since I've been in touch with my girls. I apologize PROFUSELY! I have definitely been out of the Premier Loop and have been preoccupied with a bazillion other things. But then... yesterday... Premier released the NEWEST jewelry lady tool: our OWN PERSONAL WEBPAGES!! WOO HOO! I am so excited. I got mine set up this morning and voila! I'm basically a pro and TOTALLY re-energized to get going in my Premier business!

To visit my webpage, click here.

I wanted to encourage you girls to take advantage of this tool right away by giving you some tips and ideas, and also sharing what I'm doing to launch my new website project!

Setting Up Your Webpage
Setting up the webpage is quick and easy! Premier has a tutorial online. If you skip this part, you'll probably be able to figure out the setup with no problem. The setup page walks you through, step by step. I recommend making this page personal by adding notes from you instead of keeping the messages Premier has set up for you. I visited some other Jewelry Lady sites to get ideas of how they were using their sites and the verbiage they used. This is also a great place to highlight specials that Premier is offering, or ideas and special events of your own! I would love to hear some ideas from you of other ways you can use the "noteworthy" box. Maybe quotes, fashion tips, seasonal guides, links, etc?

Overcoming the Cost
The monthly fee for having your own website is almost $10. If you pay for an annual subscription, then it's $100, which saves you two month's subscription cost! This may seem steep, in addition to the $350 we already pay annually, but you think about this! That $350 is already paying for the Premier Website itself, plus all of the awesome support we get from the home office. It also pays to have our Sales Tax filed FOR us at the end of tax year. It pays for free shipping on all of our sample jewelry, catalogs (which are EXPENSIVE to ship!) and other supplies. This cost also keeps people from just "buying in" to Premier so that they can take advantage of the discount and share it with their friends.

Also, think of it this way: if you sell just ONE pair of $20 earrings per month from the convenience of an online catalog, it's already paid for itself! Today, I sent a text to ALL of my past contacts with the exciting news and I ALREADY had a lady say she'd lost one of her favorite earrings and wants to order a pair to replace them! There's this month's fee!

Paying the annual fee is smart, but if you're not sure, you may want to consider paying for September through November monthly to decide how worth it the cost is. The special introductory rate ends in December, so make sure to subscribe for your annual membership before then!

Launching into Action
Consider using the website for a special promo! You may want to consider different booking bonuses, challenges, contests, or specials. For my first attempt at making the most of this site, I'm hosting a FALL INTO FABULOUS event. This is similar to the Spring Fling I posted about a couple springs ago. I used the new tools on the website to send out an invitation, and then plan on sending more information to those who RSVP yes. [When I have my documents complete, I'll attach them here].

To view the invitation, click here.

Spreading the Word
Now that you have a site, make sure you spread the word like crazy! Social media is great for this. Here are some ways that I have/plan on spreading the word:

* Social Media: Post it to your page, send personal messages to friends with a note, and add it to the "website" box in your profile. You may also consider adding a hyperlink when you have awesome jewelry on in Facebook pictures, or when you receive compliments online. I also Tweeted the link and posted a picture of my FALL INTO FABULOUS invite to Instagram.

* Text: I sent out a text to every girl in my phone book who has hosted, attended, or shown interest in a Premier Show. Or any girl that I THOUGHT might! Texts are great for sending info and links because they are in print for the girls to access later, but texts are best followed up with a phone call.

* Phone calls: Now is a great time for courtesy calls! Remember the intention of Courtesy Calls is to check up on girls. You are NOT necessarily trying to sell anything or book shows. Just let them know you're thinking about them, ask how their jewelry is doing, and then let them know you have a new website they can use if they'd like to check out the new catalog.

* Special Mailings: I ALWAYS send a Christmas card to my past hostesses, and sometimes to favorite customers. My first two years, I used Vista Print to order cheap post cards. This past year, I sent electronic cards. I prefer the hard copies, but of course, email is significantly cheaper. On the cards, I say Merry Christmas and offer some special coupon as a thank you. The problem with the coupon is most girls don't have a catalog on hand. This year, I can include my website and online catalog and hope for more sales! :) Here are my 2010 and 2011 Christmas Cards.

* Business Cards: The business cards I have have the old hostess plan on them, so I need new cards anyway. When you order your business cards, make sure they have your website on them! You can order business cards for FREE from Vista Print or just $13 on Premier Incentives.

* Show Supply Labels: On all of your catalogs, show folders, order forms, etc, you should have labels with your name on them. Consider adding your website to these too! Labels are a cheap and EASY way of putting your information out there!

* Email Signature: Most emails allow personal signatures to be added to every email automatically. Mine says, "Your Favorite Jewelry Lady" and then has my information. This is a great place to add your website. Even people you are emailing who know nothing about Premier will now have a little more information about what you do. Maybe you'll peak someone's interest!

Remember to Keep It Personal
With today's technology, it is very easy and tempting to become an online business. REMEMBER that is NOT what Premier is about. We are about KEEPING IT PERSONAL. That means our goal is to be building relationships with ladies and taking the opportunity to minister to and encourage women. This why there is no online ordering. Premier wants to make sure that we are still in contact with our hostesses and customers. So while all of these tools are fabulous, please remember, to KEEP IT PERSONAL.

Love you girls!
Denise